Graphic design trading terms & conditions

Commencement of work

The Client agrees to provide written approval of the quote/proposal before any work is commenced, as a Letter of Agreement between The Client and Flux Visual Communication concerning the work outlined in this submission.

Payment & Fees for service

The Client agrees to pay the invoiced amount within 14 days of receipt of an invoice. It is agreed that the fee for service shall be the cost estimates provided. A deposit of 30% of the total project cost will be invoiced at the commencement of the project, a further 50% will be invoiced upon presentation of creative work and the final 20% upon completion of all work. If the work time exceeds 4 calendar weeks in duration, Flux Visual Communication may elect to invoice, and The Client agrees to make payments by, monthly invoices based on the work done to date.


Unless otherwise stated, creative and design works include one set of major changes and a second set of minor alterations. Flux Visual Communication will always give The Client prior notice should work exceed that which is outlined in an agreement. If work undertaken exceeds the work outlined or any addition is made the items listed after an agreement has been signed, The Client agrees to pay appropriate fees for ‘Excess Work’.

Excess Work & Author’s Alterations (AA)

Excess work is defined as any work involving additions to the list of items and/ or any work undertaken that exceeds the work outlined in the quote/proposal. AAs are defined as changes to any piece of finished artwork after sign off by an authorised representative of The Client. Excess work and AAs will be charged in 15 minute increments at the current agreed rate.


It is agreed that all work and materials provided for The Client by Flux Visual Communication will be free and clear of all liens and encumbrances and may be lawfully used by The Client without infringing upon the rights of others. Flux Visual Communication will not be liable for any losses or damages that may be caused by or related to work outlined in this proposal.

Project cancellation

It is agreed that the project may be cancelled by The Client by written notification. Should The Client breach this agreement or our standard 14 day payment terms, Flux Visual Communication also reserves the right to cancel the agreement by written notification. Flux Visual Communication retains the right to invoice The Client for all work completed up to the date of receipt of the written cancellation. The Client must then follow payment procedures as indicated above.


The quote/proposal is strictly confidential and must not be copied, forwarded or shown to anyone; in part or in whole; that is deemed by Flux Visual Communication to be a competitor of Flux Visual Communication. This generally includes other graphic design studios, advertising agencies, creative firms, freelance designers, web developers and printing companies that offer design services.


Unless otherwise stated in the quote/proposal, it is agreed that Flux Visual Communication will have the exclusive right to retain and reproduce any artwork, manuals, information, material reports and other output which is produced from the performance of the work outlined in the quote/proposal. If Flux Visual Communication offers to release intellectual property and the Client agrees to pay the proposed Copyright fee, Flux Visual Communication will then assign full copyright ownership of the work to The Client upon payment of all monies owed in full. This does not include preliminary designs that are not approved by The Client.

Flux Visual Communication always retains the right to use the completed project and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes and marketing materials.

Amendments to terms and conditions

Amendments to these terms and conditions must be made and mutually agreed to, prior to the signed approval of the quote/proposal by The Client. Agreed amendments will be rewritten into a new quote/proposal by Flux Visual Communication, and the document re-submitted to The Client for signed approval.